For products purchased at Taste Beyond Online, you can request for return and replacement of goods if the following conditions occur within 3 days upon your receipt of the goods:
- Incomplete packaging
- Quality problems
- Missing or incorrect delivery of products
However, return or replacement of goods will not be accepted for the following conditions:
- Goods have been received for more than 3 days.
- Goods have been opened or eaten(for example, packaging tape or box has been torn).
- Discounted, clearance or special offer items with indication of being non-returnable.
- Free-of-charge or giveaway items.
- Failure to meet personal preferences after use by customers
- Products purchased at Taste Beyond retail store.
How to Refund
The customer will be requested to send the photo to firstname.lastname@example.org for record. The request for refund will not be processed unless we receive the photo for record.
Returns are generally processed between 7-10 business days from receipt, and you will receive an email confirmation once your return has been processed. Refund will be issued to the original payment method of your order.
In the event of any disputes, Beyond Compare Limited reserves the right of the final decision.
所有在Taste Beyond Online購買的產品，如閣下於收貨後3天內發現產品出現以下情況，可向我們要求退貨及更換產品。
- 任何於Taste Beyond 門市購買之產品。